Privacy Policy
Effective Date: November 5, 2025
1. Introduction
At Rust Doctors FL LLC (“Rust Doctors FL LLC,” “we,” “us,” or “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our rust removal services in Palm Beach County and surrounding areas.
2. Information We Collect
- Payment information (such as credit card details or other billing information) collected through our secure payment processors when booking or paying for services.
- Personal details such as your name, phone number, email address, and service location.
- Booking and payment details when scheduling services online.
- Messages or feedback you send via phone, text, or email.
- Basic technical information like your browser type, device, and general location when visiting our website.
3. How We Use Your Information
- To schedule, confirm, and perform rust removal services.
- To send service reminders, invoices, and follow-ups.
- To respond to your questions or support requests.
- To improve our website and services.
- To send promotional offers or updates if you’ve opted in.
4. Sharing Information
We never sell your personal information. We may share it only with trusted partners who help us provide our services, like scheduling or payment providers. All partners are required to keep your data secure and use it only for agreed purposes.
5. Cookies and Online Tools
Our website may use cookies or similar tools to improve your experience. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly if you do.
6. How We Protect Your Data
We use reasonable administrative and technical safeguards—such as encryption and secure hosting—to protect your personal information. While we take security seriously, no system is completely foolproof, and we cannot guarantee absolute protection.
7. Your Choices and Rights
- You can update or correct your personal details by contacting us.
- You may opt out of marketing emails or texts at any time.
- You can request that we delete your information where legally allowed.
8. Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our services or the law. When we do, we’ll post the new version here with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Rust Doctors FL LLC
6453 W. Rogers Circle, Suite S1
Boca Raton, FL 33487
Phone: (561) 866-9005
Email: info@rustdoctorsfl.com
10. SMS Privacy Policy
Communication via SMS and Mobile Messaging
By providing your mobile phone number to Rust Doctors FL LLC (“we,” “us,” or “our”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls related to your services, account, transactional updates, or service-related notifications. Messages may be sent using automated or manual systems. Message frequency may vary. Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. You will receive a confirmation of your opt-out. You may also opt out by contacting us using the email address listed on this website.
Use and Protection of Mobile Information
Your mobile number and opt-in status will never be shared, sold, rented, or used for third-party marketing. We use your information only for the purposes you have consented to and in accordance with this Privacy Policy.
Consent and Acceptable Use
Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our SMS Acceptable Use Policy.
SMS Acceptable Use Policy
This policy outlines the rules governing the use of messaging services provided by Rust Doctors FL LLC. Failure to comply may result in suspension or termination of service.
Consent Requirements
- Clear affirmative opt-in is required before sending messages.
- Disclosure of message type and frequency must be provided.
- A link to this Privacy Policy must be included.
- Records of consent must be retained.
Opt-Out and Identification
- Users may opt out at any time by replying “STOP” or “UNSUBSCRIBE”.
- All messages must clearly identify Rust Doctors FL LLC as the sender.
Prohibited Content
- Spam or unsolicited messages
- Illegal, deceptive, or fraudulent content
- Adult, hate-based, or exploitative material
- Controlled substances, gambling, or high-risk financial schemes
SMS Terms & Conditions
By opting into our messaging services, you agree to receive appointment reminders, account notifications, service updates, and customer support communications. Promotional messages are sent only with explicit consent.
- Message Frequency: Up to 15 messages per month
- Opt-Out: Text “STOP” at any time
- Support: Text HELP or contact us via phone or email
Your information is protected and will not be sold or shared for marketing purposes. See this Privacy Policy for full details.
Last Updated: November 5, 2025